What's always included
Active site care keeps your AltaForma-built site online and maintained.
Included
- Fast hosting on our Forma stack
- SSL certificate (HTTPS padlock)
- Uptime monitoring
- Security updates we apply globally
- Minor text edits on existing sections
- Swapping images in existing slots (your files)
- Fixing broken links on the live page
- Tiny layout tweaks within the current page
Billable add-ons
- New pages, sections, or navigation
- Redesigns or rebrands
- New/changed forms or automations
- Integrations after go-live ($49+ each)
- SEO campaigns or ad management
- Domain/email work we don't control
- AI phone agent (separate service)
AltaForma decides whether a request is minor (included) or billable. We'll tell you before starting work that costs extra. See full rates →
How to request an update
No logins required. Email or call — a real person handles it.
1
Email or call ushello@alta-forma.com · (925) 456-4113. Tell us what to change and where on the page.
2
Attach files if neededNew photos? Send the image files. New hours? Just list them — we'll format correctly.
3
We confirm scopeMinor changes: usually done within a few business days. Bigger work: we'll quote first.
4
Review when liveWe'll let you know when it's updated. Spot something off? Reply and we'll fix it.
Examples: included vs billable
Included. Short copy edit on an existing section.
Included if you send the image and it fits an existing slot.
Billable. New section — quoted from $299 and up.
Billable. Simple embed after go-live: $49 flat (you provide working embed code).
If you stop paying
We want you to stay — but here's what the agreement says.
- Site may go offline after payment lapses (typically 14+ days)
- Cancel monthly care with 30 days notice via Stripe or email
- Content export available on request when possible
- Domain transfer available after fees are paid — see domain guide →
Questions about your plan or a specific request?
hello@alta-forma.com